At Shree Mantar, we want you to be satisfied with your purchase. If you receive a damaged, defective, incorrect, or incomplete product, please contact us as soon as possible.
Returns
- Return requests should be made within 7 days of delivery.
- The product should be unused and in its original condition and packaging.
- Some products may not be eligible for return due to their nature.
- Products damaged due to misuse or improper handling may not be accepted for return.
Damaged or Wrong Product
If you receive a damaged, defective, or incorrect product, contact us with your order number and clear photos/videos of the product and packaging. We will review the request and provide the appropriate solution.
Refunds
Once the returned product is received and inspected, we will inform you whether your refund has been approved.
Approved refunds will generally be processed through the original payment method. The time taken for the amount to appear in your account may depend on your bank or payment provider.
Non-Returnable Products
Certain products may not be eligible for return because of hygiene, safety, personalized nature, or other applicable reasons. Such exclusions will be mentioned on the relevant product page where applicable.
Order Cancellation
Cancellation may be possible before the order is processed or shipped. Once an order has been shipped, cancellation may not be possible.
Contact Us
For return or refund requests, please contact us:
Shree Mantar
📧 Email: shreematar.info@gmail.com
📞 Phone: +91 6306408011